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Monday, November 19, 2012, 14:51

Ping Tool

Category: General

Solution ID: 00000161


How can I test connectivity issues using Ping?


The Ping Tool is used for troubleshooting network connectivity problems. It is used to determining whether one computer can communicate with another computer over a network. If network communication is established, ping can further determine the connection latency (delay) between the two computers.

The results of a ping test vary depending on the quality of the Internet / network connection. A good broadband Internet connection (wired or wireless) typically results in ping test latency of less than 100 ms, often less than 30 ms. A satellite Internet connection normally suffers from latency above 500 ms.

Note: Some network devices, including firewalls, may disable ping packet responses or even block the ICMP protocol, used to send ping network packets.

The PerfectMail™ Ping Tool allows administrators to troubleshoot network connectivity problems. On the "Tools => Ping" menu item enter the Internet Hostname or IP Address of the host you want to test and the number of ping packets to send (Count).

The Ping Tool will send "count" packets from your PerfectMail server to the remote server. Each packet sent will generate a line of data showing the ping packet sequence number (denoted with "icmp_req="), and the time it took to perform the ping (prefaced with "time=").

Tags: mail, server, internet, diagnosis, connectivity, ping, administrator, tool, utility

See Also:

Link to this article: kb/ping_connectivity_tool

Updated: Monday, November 19, 2012, 14:51

-- David Rutherford


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Last modified: 2012-11-19, 16:13

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