KnowledgeBase Articles » Server is using the wrong network interface

Tuesday, November 21, 2017, 09:52

Server is using the wrong network interface

Category: Troubleshooting

Solution ID: 00000304

Summary:

I changed my network card or migrated my server and now the wrong network interface is being used.

Answer:

If you have changed your hardware or migrated your PerfectMail server to a new virtual host, you may see the wrong network interface is being used. This is a side effect of the plug-and-play infrastructure within the PerfectMail Server Operating System.

To resolve the issue, reboot your PerfectMail server a couple of times. We added code to purge network cards from the plug-and-play repository. It may take a couple of reboots for the changes to take effect.

Tags: network, hardware, incorrect, device, error

Link to this article: https://perfectmail.com/kb/wrong_network_interface

Updated: Tuesday, November 21, 2017, 09:52

-- David Rutherford