KnowledgeBase Articles » Diagnostic Tools

Monday, November 19, 2012, 15:57

Diagnostic Tools

Category: General

Solution ID: 00000167

Summary:

What network diagnostic tools does PerfectMail provide?

Answer:

PerfectMail™ provides a number of tools on its web interface (on the "Tools" menu) to provide administrators with the means of easily diagnosing network problems. The following tools are available:

• DNS Look-up - Used to perform DNS look-ups;
• Ping - Used to test network connectivity between PerfectMail and another network device;
• TraceRoute - Used to trace the network route between PerfectMail and another network device;
• WhoIs - Used to look-up human readable information about an Internet domain name;
• SMTP Test - Used to diagnose low level SMTP protocol exchanges between PerfectMail and another mail server.

Additionally, PerfectMail performs periodic diagnostics of its configuration and connectivity to local infrastructure and the Internet. PerfectMail displays the health of its DNS configuration, Network Status and Mail Server Status on the Dashboard. The detailed results of these diagnostic tests are available in the Server Status Report ("Reports => Server Status").

Tags: mail, server, e-mail, host, connectivity, network, packet, diagnostics, tools, traceroute, ping, whois, dns, nslookup, dig, smtp

Link to this article: https://perfectmail.com/kb/network_diagnostic_tools

Updated: Monday, November 19, 2012, 15:57

-- David Rutherford