Tuesday, June 21, 2016, 09:49
Solution ID: 00000284
Do PerfectMail staff have the ability to access my server?
If needed PerfectMail™ support staff are able to connect to your PerfectMail server to perform maintenance when you request it.
If such action is needed your PerfectMail support staff will give you instructions on how to give us access to the server via the SSH or Web service.
You can also explicitly deny access to your server using the following configuration page: Server Admin > Server Settings > Support (tab)
Similarly, review your organization's firewall settings to restrict access to your PerfectMail server.
Tags: perfectmail, antispam, support, server, access, security, ssh, web
Link to this article: kb/access_to_my_server
Updated: Tuesday, June 21, 2016, 09:49
-- David Rutherford