Scoring » Tagging

Tagging Messages - Uncertain Message Disposition

PerfectMail™ prepends a tag phrase ([SPAM?] by default) to the subject line of any Tagged messages. PerfectMail records the details of each message in its reputation system so that, as the sender’s reputation is established, PerfectMail will be less likely to Tag that senders messages.

Concerns can occasionally arise in your user community when a low frequency (or first-time) legitimate sender has receives a Tag score (and the [SPAM?] marker) on the subject line.

After a week administrators should take time to fine-tune PerfectMail so that the number of Tagged messages is safely and accurately reduced. A few moments spent fine-tuning PerfectMail will result in a more pleasant experience for users (fewer Tags) and fewer support calls for administrators.