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KnowledgeBase Articles
Feel free to browse or search our knowledgebase, below. These articles provide answers to many questions you may have about installing, configuring or administering PerfectMail Antispam. If something is missing, you can get your questions answered here.
57 pages found:
- Internet Backbone Issues Identified - We are currently seeing connectivity problems in North America with the various service providers including: Level3.net, comcast.net, aliant.net, etc. If you are experience e-mail or other connectivity problems it may be related to this problem.
- Why isn't e-mail being delivered to Microsoft Exchange 2007 distribution groups? - To protect against spam and other abuse, Microsoft restricts delivery to distribution groups in Exchange 2007. How can this be disabled for a particular group?
- How do I set up SMTP Recipient Filtering with Microsoft Exchange 2003? - How do I enable SMTP Recipient Filtering with my Microsoft Exchange 2003 server to perform recipient verification/validation?
- Why do I get an "Invalid Source Address" error when e-mail addresses are separated by a semi-colon delimiter? - Why do I get an "Invalid Source Address" error when e-mail addresses are separated by a semi-colon delimiter?
- What is SMTP? - What is SMTP?
- The TraceRoute Tool - How to diagnose connectivity issues using the TraceRoute Tool.
- The DNS Lookup Tool - How to perform DNS Lookups and diagnostics using the DNS Lookup Tool.
- The SMTP Test Tool - How to test/diagnose SMTP mail connections using the SMTP Test Tool.
- What does "may be forged" mean? - I see the phrase "may be forged" in my email "received" headers; what does this mean? Does this mean the message is spam?
- Configuring a SmartHost for Microsoft Exchange™ - How do I configuring a smarthost for Microsoft Exchange™?
- Enforcing TLS Encryption on Mail Traffic - How can I force TLS encryption on mail traffic to guarantee e-mail is being encrypted?
- PerfectMail 3.6.1 Maintenance Release - PerfectMail 3.6.1 Maintenance Release
- PerfectMail Advanced Content Filtering - Spammers try to hide the text they send through obfuscation, mangling, etc. Can PerfectMail see through this?
- Content Filtering - Does PerfectMail have any way for me to block specific words and phrases?
- About PerfectMail - The PerfectMail spam filter was designed to watch your e-mail and learns about your users and their peers to bring low cost and high accuracy spam filtering to the enterprise.
- Why can't I see the message body for some messages? - When viewing messages from the E-mail Activity page, sometimes the message body is not being displayed. Why does this happen? Is there any way I can get to that content?
- How do I change how long messages are stuck in the queue? - There are messages stuck in the PerfectMail mail queue. How can I change how long they are stuck there?
- What are "timeout before data read" and "to error state" errors? - An e-mail I was expecting did was expecting a message and it did not arrive. When I checked the transmission log I saw "milter" errors saying "timeout before data read" and "to error state". What is going on? Is there a problem with my antispam server?
- Email Antispam - Get Effective anti-Spam and Anti-Virus Protection - Email antispam - PerfectMail manaded service solutions are ideal for small office or small business customers, charities, schools and other organizations
- Antispam Services - Minimize E-mail Risk and Cost. Maximize Productivity - Email antispam - PerfectMail manaded service solutions are ideal for small office or small business customers, charities, schools and other organizations